Court Performance Standards

• Author: Peter Jamadar/Elron Elahie/Richard Jamadar
• Pages: 23-24

23

COURT PERFORMANCE STANDARDS

What we Measure Matters

The International Framework for Court Excellence 2012 and the Global Measures of

Court Performance 2020, outline eleven core performance measures that ‘have been

adopted and adapted in various ways by many courts and court systems...’27 Court

Performance Measurement and Management (“PMM”) is defined as the discipline and

the process of monitoring, analysing, and using organizational performance data…for

the purposes of improvements in organizational efficiency and effectiveness, in

transparency and accountability, and in public trust and confidence in courts and the

justice system.28 The intention and purpose of PMM is as ‘an effective, practical tool that

helps organizations get results that focus on mission and goals.’29 Indeed, PMM fits well

into a broad vision of judicial leadership of self-governed, well managed, effective, and

operationally efficient courts.30 Ultimately performance matters, and therefore counting

(measuring) what counts also matters. The end game is public trust and confidence: ‘court

27 I C  C E Global Measures of Court Performance (Sydney, 15 October 2020)

<https://www.courtexcellence.com/__data/assets/pdf_file/0030/54795/GLOBAL-MEASURES-3rd-Edition-Oct-

2020.pdf> accessed 06 July 2021

28 Ibid, 6

29 Ibid, 6-7

30 Ibid, 8